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Patient Rights

• Respect and Dignity: All patients have the right to be treated with respect, care, and dignity.
• Privacy: All patient information and medical records must be kept confidential; records can only be released with the patient's consent unless legally required.
• Right to Information: Patients have the right to receive full and clear information about their diagnosis, treatment, prognosis, and evaluations.
• Participation in Decision-Making: Patients have the right to participate in decisions regarding their healthcare, except in cases where medical appropriateness dictates otherwise.
• Right to Options: Patients have the right to be informed about all reasonable treatment and care options available to them.
• Access to Medical Records: Patients have the right to request copies of their medical records.
• Right to Refuse Treatment: Patients have the right to refuse any diagnostic procedure or treatment and must be informed of the possible consequences of such refusal.
• Information About Services: Patients have the right to obtain information about the services offered at the clinic and their details.
• Emergency Care Arrangements: Patients have the right to be informed about emergency care services available outside regular office hours.
• Research Studies: Patients have the right to know whether their planned treatment or procedure is part of a research study and to refuse participation.
• Insurance Information: Patients have the right to know whether healthcare providers are insured.
• Suggestions and Complaints: Patients have the right to learn the methods of expressing suggestions and complaints regarding the clinic.
• Fees and Payment Policies: Patients have the right to obtain information about expected fees and payment policies.

Patient Responsibilities

• Being Respectful: You are responsible for being respectful to all healthcare providers, staff, and other patients.
• Providing Accurate Information: You are responsible for providing the most complete and accurate information possible about your health, medications (both prescription and non-prescription), and any allergies or sensitivities.
• Reporting Changes: You are responsible for informing your provider of any changes in your health condition (such as new medications, diagnoses, or procedures) throughout the treatment process.
• Arranging Transportation: If required by your provider, you are responsible for ensuring that a responsible adult is available to take you home and stay with you for at least 24 hours.
• Advance Directives and Living Wills: You are responsible for informing your provider about your advance directives, living will, or medical power of attorney regarding your healthcare.
• Reporting Risks: You are responsible for reporting any perceived risks during care and any changes in your condition or symptoms.
• Asking Questions: You are responsible for asking questions if there is anything you do not understand about the proposed care or treatment.
• Keeping Appointments: You are responsible for arriving on time for appointments and notifying in advance if you are unable to attend.
• Sharing Concerns: If you have any concerns or questions, please ask. The staff cannot help if they are unaware of your concerns. Getting your questions answered will help you understand your care and contribute to improving our service.